Support

What happens if I miss a few days of the program?

It is vitally important that you follow the program each and every day. Our research shows the importance of consistently focusing on your goal each and every day. However, “life” occasionally gets in the way and you’re called out of town, your email breaks down or your kids get the measles. When these unavoidable interruptions occur, the programming allows for up to three consecutive missed days before it will move you back to the beginning of the week.

How does the program know if I miss a day?

At the end of each morning’s email message from your coach, there is a “send” button for you to hit. If you don’t send this respond button then that will count as a missed day. You will still receive you evening email, but there will be a missing piece of your picture puzzle. The following morning you will again receive your daily message with a “send” button at the end of the message. Again, if you failed to respond, you will receive your evening email, minus a second puzzle piece from your picture. If we fail to receive a response from you on the third day, then the program will automatically reset your course to the beginning of the last completed week.

What happens when I’m sent back to the previous week?

The 29 DAYS programs are broken up into four themes, each lasting one week. The first week is about creating awareness. The second week is focused on establishing your resolve and getting you mentally prepared for action. The third week is action week, where you begin to put the previous lessons into practice. The fourth week is dedicated to driving home the message and conviction to continue living your newly chosen lifestyle.

If for example you missed days nine, ten and eleven, the program will automatically reset you to the beginning of day eight when you return.

What happens if I want to refresh my memory or I want to take the course for a second time?

Once you have purchased a course, you will have permanent access. You can simply re-register, choose the Monday you wish to start, and once again you will receive your morning and evening messages for the next twenty-nine days.

Note: Your special code and email are linked together. Your code will only be active with the original email registration.